Privacy Policy
Effective date: November 15, 2026
Daniel Ciesla, doing business as Bluejay Company (“Bluejay,” “we,” “us”) runs the website at bluejaycompany.com and the Bluejay app at app.bluejaycompany.com (together, the “Service”). This policy explains what we collect, why, who receives it, and the choices you have. We do not sell your personal information.
Information we collect
Account information. Your name, email address, and password (stored by our sign-in provider in protected form), plus the names and email addresses of family members you invite.
Billing information. Your plan, billing history, and the last four digits and expiration date of your card. Our payment processor, Stripe, handles your full card number. We never see or store it.
Records you add. Everything you put in the app, such as item names, photos, receipts, serial numbers, model numbers, purchase dates and prices, values, warranty dates, insurance policy details (company, policy number, coverage limits, deductibles, agent contacts), utility providers and account numbers, home service providers and what you pay them, how-to videos and notes, property addresses, and emergency instructions.
Information about other people. Your records may include names and contact details of family members, insurance agents, or service providers. Please add only information you have the right to share.
Usage and device information. Pages and features used, device and browser type, IP address, approximate location based on IP address, and error logs.
Communications. Messages you send us and your email preferences.
Please do not store passwords, full Social Security numbers, or full card numbers in your notes. The app does not need them.
How we use information
To run the Service: store your records, sync them across your devices, and create your reports and exports.
To send reminders you set up, such as upkeep tasks, warranty and policy renewal dates, and service visits.
To share records with the people you choose, and to create an emergency report when you ask for one.
To process payments, send receipts, remind you before your trial ends, and send required subscription notices.
To answer your questions and give support.
To keep the Service secure, prevent fraud, and fix problems.
To understand how the Service is used so we can improve it, using information that does not identify you where possible.
To follow the law and enforce our Terms of Service.
We do not use the contents of your records for advertising.
Who receives information
People you choose. Family members you invite can see the records you share with them. Anyone you send an emergency report or item details to receives what you send.
Service providers who work for us under contracts that limit how they use your information:
Supabase, for database and file storage
Vercel, for app hosting
Stripe, for payments
Google Workspace and Resend, for email
Framer, for our website
Anthropic, to read appliance labels and find product manuals when you use label scan
Label scan. If you use Scan label, the photo you take is sent to Anthropic, PBC, which reads the brand, model, and serial number for us. If you use Find the manual, the brand, model, and product name are sent to Anthropic to search the web. Anthropic uses this only to provide the service to us, does not use it to train its AI models, and deletes it within 30 days. We do not store the label photo. Recall checks send only the brand and model number to the U.S. Consumer Product Safety Commission’s public recall list.
Real estate agents. If you sign up with a code from your real estate agent, we let that agent know your name and the date you signed up. We never share your records with them. Your agent’s name, photo and contact details appear in your app.
Retailers and service directories. When you tap a repair or replacement link, you leave our app and the other site’s own privacy policy applies. Some of these are affiliate links: the retailer may know you came from Bluejay and may pay us a commission. We do not send your records to retailers.
Legal and safety reasons. We may disclose information if the law requires it, to protect anyone’s safety, or to protect our rights.
Business transfers. If Bluejay is merged or sold, your information may transfer to the new owner, who must keep honoring this policy.
We do not sell your personal information. Affiliate links may let a retailer record that you came from Bluejay, which California law may treat as “sharing” for advertising. You can opt out at any time by emailing hello@bluejaycompany.com with the subject “Do Not Share,” and we will turn off affiliate tracking on links in your account.
Cookies and Do Not Track
We use cookies that are needed to keep you signed in and keep the Service working. We use privacy-friendly analytics that count visits without tracking you across other websites. We do not allow third-party advertising trackers. Because we do not track you across other sites, the Service does not change its behavior when your browser sends a Do Not Track signal. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing of your information.
How long we keep information
We keep your records while your account is active. If you cancel, you have 90 days to export your records. After that we delete them, and they are cleared from backups within 30 more days. We keep billing records as long as tax and accounting laws require.
Security
We encrypt your information in transit and at rest, limit who on our team can access it, and use sign-in protections. No system is perfectly secure, so please use a strong password and tell us right away at hello@bluejaycompany.com if you think your account has been misused.
Your choices and rights
You can view, edit, export, and delete your records in the app at any time. You can also email hello@bluejaycompany.com to:
Get a copy of the personal information we hold about you
Correct information that is wrong
Delete your account and personal information
Opt out of sharing through affiliate links (we never sell personal information)
Stop marketing emails (every marketing email also has an unsubscribe link; service notices such as billing and trial reminders still go out)
We will verify your identity before acting on a request and answer within 45 days. You may use an authorized agent. We will not treat you differently for using these rights.
California residents. These rights include those under the California Consumer Privacy Act. Under California’s “Shine the Light” law, you may ask whether we share personal information with others for their direct marketing. We do not.
Children
The Service is for adults 18 and older. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Where information is stored
We store information in the United States.
Changes to this policy
We will post any changes here and update the effective date. If a change is significant, we will email you or show a notice in the app before it takes effect.
Contact us
Daniel Ciesla, doing business as Bluejay Company, 2268 El Paso Street, Ramona, CA 92065, hello@bluejaycompany.com