Terms of Service

These Terms are an agreement between you and Daniel Ciesla, doing business as Bluejay Company (“Bluejay,” “we,” “us”) for use of bluejaycompany.com and the Bluejay app (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Who can use Bluejay

You must be at least 18 and able to enter a binding contract. You are responsible for your account, for keeping your password private, and for everything done under your account.

2. Free trial, subscriptions, and automatic renewal

Free trial. New accounts get a 14-day free trial. You must enter a payment card to start it. You will not be charged during the trial, and we will email you at least 3 days before it ends. If you cancel before the trial ends, you will not be charged.

Real estate agent offers. If you sign up with a code from a participating real estate agent, your free trial is 6 months instead. The same rules apply: you enter a card to start, you are not charged during the trial, we email you about 2 weeks and again at least 3 days before it ends, and if you cancel before it ends you are not charged.

Automatic renewal. Unless you cancel before your trial ends, your subscription starts automatically and renews until you cancel:

• Monthly plan: $5.99 per month, charged at the end of your trial and every month after.

• Yearly plan: $60 per year, charged at the end of your trial and every year after.

• Both plans cover up to 2 properties. Each additional property costs $3.99 per month on a monthly plan or $39 per year on a yearly plan.

Prices do not include any taxes that apply. Your card is charged on each renewal date until you cancel. Before you start your trial, we show these terms and ask you to agree to them.

How to cancel. Cancel anytime online: in the app, go to Account, then Subscription, then Cancel. You can also email hello@bluejaycompany.com. When you cancel, your subscription stays active until the end of the period you paid for, and you are not charged again. We may offer you a discount when you cancel, but we will always show a clear cancel button alongside it.

Reminders and price changes. If you are on a yearly plan, we will remind you before each renewal. Monthly and yearly subscribers receive a reminder at least once a year that shows the plan, the price, how often you are charged, and how to cancel. If we change a price, we will email you at least 7 and no more than 30 days before the new price applies, with instructions to cancel.

Refunds. Payments are not refundable, and we do not give refunds for partial billing periods, except where the law requires.

Failed payments. If a payment fails, we may pause your access until it is resolved. You can still export your records.

3. Your records

You own the records, photos, videos, and other content you add. You give us permission to store, copy, process, and display your content only as needed to provide the Service to you and the people you share it with. You are responsible for your content, including making sure you have the right to include information about other people. Do not upload anything illegal, anything that infringes someone else’s rights, or passwords, full Social Security numbers, or full card numbers.

4. Sharing and emergency reports

You decide who can see your records. People you invite can view them, or help update them if you allow it. You can remove their access at any time. Once you send an emergency report or item details to someone, they control that copy. We are not responsible for what they do with it.

5. Bluejay is a record-keeping tool, not professional advice

The Service helps you organize information. It is not insurance, legal, tax, or financial advice.

• Values, reports, and coverage comparisons are based on what you enter. They do not guarantee what an insurer will pay. Your insurer decides coverage and claims.

• Upkeep reminders are a convenience. You are responsible for maintaining your property, and we are not responsible for a missed or late reminder.

• How-to videos and steps are added by you or other sources. Follow manufacturer instructions and safety rules, and hire a licensed professional for work you are not qualified to do.

6. Other websites, retailers, and service providers

The Service links to retailers, repair directories, and other websites we do not control. Their terms and privacy policies apply when you use them. We do not guarantee their products, services, prices, or work. Some links are affiliate links: we may earn a commission if you buy something, at no extra cost to you. This does not change what we show you.

7. Acceptable use

Do not misuse the Service. For example, do not try to access other people’s accounts or data, interfere with the Service, copy or resell it, upload malicious code, or use it to break any law. We may suspend or close an account that violates these Terms, and we will tell you why unless the law prevents it.

8. Exporting your records and closing your account

You can export your full inventory report and spreadsheet at any time. If you cancel, you have 90 days to export before we delete your records, as described in our Privacy Policy. You can delete your account at any time.

9. Changes to the Service and these Terms

We may improve, change, or stop parts of the Service. If we make a significant change to these Terms, we will email you or notify you in the app at least 30 days before it takes effect. If you keep using the Service after that, the new Terms apply. If you do not agree, you can cancel.

10. Disclaimers

The Service is provided “as is” and “as available.” To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise the Service will be uninterrupted or error-free, or that your content will never be lost, so please export a copy of important records.

11. Limitation of liability

To the extent the law allows, Bluejay is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or property value. Our total liability for any claim about the Service is limited to the greater of the amount you paid us in the 12 months before the claim or $100. Some places do not allow these limits, so they may not apply to you.

12. Indemnity

If a claim is made against us because of content you added or your violation of these Terms, you agree to cover our reasonable costs of that claim, to the extent the law allows.

13. Disputes

These Terms are governed by the laws of the State of California. Before filing a claim, please email hello@bluejaycompany.com so we can try to resolve it informally within 30 days. Any dispute not resolved informally will be decided in the state or federal courts in San Diego County, California.

14. General

These Terms and our Privacy Policy are the whole agreement between you and us about the Service. If any part is found unenforceable, the rest still applies. Our not enforcing a part is not a waiver. You may not transfer these Terms; we may transfer them to a successor in a merger or sale.

15. Contact us

Daniel Ciesla, doing business as Bluejay Company, 2268 El Paso Street, Ramona, CA 92065, hello@bluejaycompany.com